Privacy Request

Request Account Deletion

VeloStaff App users may request deletion of their account and associated mobile app data. We review each request before removing or anonymizing records because payroll, tax, I-9, onboarding, staffing, billing, signed agreement, safety, dispute, and legal records may need to be retained where required by law or legitimate business obligations.

1. Send Request

Submit the request with the email or phone number used for your VeloStaff app or portal account.

2. Review Records

VeloStaff verifies the account and reviews retention requirements before records are changed.

3. Complete

Eligible app account data is deleted, deactivated, or anonymized. Required records are retained only as needed.

Data That May Be Deleted Or Retained

Deletion requests cover VeloStaff App account data such as app profile data, device registrations, notification preferences, and app session records where deletion is permitted.

Some records may be retained for required periods, including payroll, tax, I-9, onboarding, background screening, staffing assignment, timekeeping, billing, signed agreement, safety, compliance, dispute, audit, and legal records.

You may also request help by calling (833) 420-6420.